Fulfilment

Your pot's
journey.

From our little pottery shed to your doorstep — here's what happens after you order, and how to follow your parcel along the way.

  1. 1

    You say hello

    Your order lands in the shed and a confirmation email pops into your inbox with your order number — keep it handy, it's your pot's name tag.

  2. 2

    Packed with care

    Each piece is one of a kind, so it gets wrapped up snugly by hand — plenty of padding, plenty of love.

  3. 3

    Off on its travels

    Once your pot is handed over to the postie, you'll get a shipping email with a tracking link so you can follow its journey.

  4. 4

    A new home

    Your pot arrives, ready to be used and loved a little imperfectly. Any worries at all — just say hello.

Track your order

Pop in your order number and the email you used at checkout.

Something not right with your order? Read our returns policy or say hello at ObiPots26@gmail.com and we'll sort it out.